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Mana Hotels, Ranakpur


1. Introduction

This website and related communication platforms (including website forms, WhatsApp, RCS messages, and email communication) are operated by Mana Hotels, Ranakpur, a hospitality property located in Ranakpur, Rajasthan, India.

The website and its communication channels provide information regarding hotel rooms, facilities, dining options, packages, events, and other hospitality services offered by Mana Hotels.

By accessing this website, interacting with our communication channels, or making a reservation, you agree to comply with the terms and conditions stated below. If you do not agree with these terms, you are advised not to use the website or related services.


2. Website Content

The website provides information regarding Room categories and accommodation options, Hotel facilities and amenities, Dining and restaurant services, Special offers, packages, and events, Reservation and booking services.

Mana Hotels strives to keep all information accurate and updated. However, details such as pricing, availability, and offers may change without prior notice.

3. Intellectual Property

All content available on this website including Text, Images, Videos, Logos, Graphics, Design elements are the intellectual property of Mana Hotels, Ranakpur, unless otherwise stated.

No content from this website may be copied, reproduced, distributed, or used for commercial purposes without prior written permission from Mana Hotels.

4. Use of Website

The website is intended for personal and legitimate use for the purpose of:

  • Obtaining information about the hotel
  • Checking availability
  • Making room reservations
  • Contacting the hotel for services

Users must not:

  • Use the website for fraudulent bookings
  • Attempt to access restricted areas of the website
  • Copy or scrape website data
  • Use automated systems to extract information without permission

Users must be at least 18 years of age to make a reservation.

5. Reservation and Booking

Room reservations made through the website, email, phone, RCS messaging, or other communication channels are subject to availability.

Important booking conditions:

  • Rates are subject to applicable taxes and service charges.
  • Advance payment may be required to confirm certain bookings.
  • Cancellation policies vary depending on the package or rate selected.
  • Guests must provide accurate contact and payment information.

Mana Hotels reserves the right to cancel or modify bookings in case of incorrect pricing, system errors, or fraudulent activity.

6. Payment Policy

Payments may be accepted through:

  • Online payment gateways
  • Bank transfers
  • Credit / debit cards
  • UPI or other approved payment methods

All payments must be completed according to the terms mentioned at the time of booking.

7. Cancellation and Refund Policy

Cancellation policies depend on the booking type, season, and package.

Typical policies may include:

  • Free cancellation within a specified period before arrival
  • Partial or full retention of advance payment for late cancellations or no-shows
  • Refunds processed within a reasonable time depending on payment method

Guests are advised to confirm the cancellation policy at the time of booking.

8. Third-Party Links

The website or communication messages may contain links to third-party websites such as travel partners, booking platforms, or tourism information portals.

Mana Hotels does not control or take responsibility for the content or policies of such external websites.

9. Limitation of Liability

Mana Hotels will not be liable for any direct or indirect loss or damage arising from:

  • Use of the website
  • Errors in information provided online
  • Technical interruptions or website downtime
  • Third-party services linked through the website

Guests are advised to confirm important booking details directly with the hotel when required.

10. Communication Consent

By contacting Mana Hotels or submitting your contact details through the website or booking platforms, you consent to receive communications including:

  • Booking confirmations
  • Reservation updates
  • Promotional offers
  • Service-related notifications

These communications may be sent via SMS, RCS messages, WhatsApp, email, or phone calls.

11. Privacy

Mana Hotels respects guest privacy and protects personal information shared during reservations or inquiries.

Personal information collected may include Name, Phone number, Email address, Booking details

This information is used only for reservation processing, guest services, and communication related to the hotel.

Mana Hotels does not sell or share guest data with unauthorized third parties.

12. Force Majeure

Mana Hotels shall not be responsible for failure to provide services due to circumstances beyond its control, including but not limited to:

  • Natural disasters
  • Government restrictions
  • Strikes or labor disputes
  • Technical failures
  • Pandemics or emergencies

13. Governing Law

These terms and conditions shall be governed by the laws of India.

14. Jurisdiction

Any disputes arising from the use of this website or services provided by Mana Hotels shall be subject to the jurisdiction of the courts in Rajasthan, India.

15. Contact Information

For any queries regarding these Terms & Conditions, please contact:

Mana Hotels, Ranakpur
Ranakpur, District Pali
Rajasthan, India

Website: www.manahotels.in
Email: book-ranakpur@manahotels.in
Phone: +91-8107-8888-00