| Location | : | Ranakpur |
| Experience | : | 5years Experience In Hotel As FOA |
| Shift Time | : | |
| No of Positions | : | 1 |
Accommodates guests of hotel by greeting, performing guest transactions, answering the telephone, operating necessary front office equipment, etc. to ensure high-quality guest relation.
- Check in and Check out of hotel guests
- Issues room key to guest.
- Responsible for proper key control and other security measures.
- Posts charges such as room, food, liquor, or telephone, to guest folio
- Makes and confirms reservations.
- Report any unusual occurrence or request to the Manager on Duty or the Front Office Manager.
| Qualification | : | Diploma In Hotel Management |
| Computer Literary Required | : | Working Knowledge Of Computers And Ability To Use E-mail, MS Word And Excel |
| Salary | : | 10000-16000 Per Month Depending On Experience |
| Location | : | Ranakpur, Rajasthan |
| Experience | : | 1 Year In A Similar Position As Described Above |
| Shift Time | : | |
| No of Positions | : | 2 |
Represent the hotel to the guest by greeting, performing transactions, answering the telephone calls, operating necessary front office equipment, etc. to ensure guest satisfaction. Determinates a guest's reservation status, complete registration cards and then assign rooms, assist special requests whenever possible.
- Collect necessary documents and assign rooms. Accommodates special requests whenever possible.
- Thoroughly understand and adheres to proper credit and cash handling policies and procedures.
- Maintains a thorough knowledge of the room rack locations types of rooms, room rack operations, package plans, hotel facilities.
- Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
- Coordinate with the housekeeping department regarding room status updates by notifying them about all check outs, late checkouts, early check-ins, special requests and day use rooms.
- Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
- Keeping the record of Room keys
- Performing cashier related functions like posting charges to guest accounts, raising paid out's, currency exchange.
- Uses proper telephone etiquette. Process guest check-outs.
- Uses proper mail, package, and message handling procedures. Reads and initials the booking calendar daily
- Knows all safety and emergency procedures, is aware of accident prevention policies.
| Qualification | : | Graduate |
| Computer Literary Required | : | Basic Computer Knowledge Along With Working In Inventory Software |
| Salary | : | 7000-10000 PM |
| Location | : | Ranakpur |
| Experience | : | 2 Years In Hotel Sales |
| Shift Time | : | |
| No of Positions | : | 2 |
Under the general guidance and supervision of the Head Chef, the kitchen team member will assist in the Preparation and service of all sections in the Kitchen.
- Informs on a daily basis the Chef De Partie on all relevant information on operational and personal matters
- Sees to it that all food items for the restaurant are prepared on time and meet quality and quantity standards
- Performs duties common to position and other duties as maybe assigned
- Maintaining of cleanliness in all assigned areas, including refrigerators and freezers
- Ensures smooth running of the section during Demi Chef De parties absences
- Ensure guest satisfaction and delight them by delivering high quality food products
- Follow brand standard food specifications with a high level of performance and presentation and to ensure minimum food wastage in the kitchen
- Ensure proper upkeep of Kitchen equipments tools and utensils
- Prepares cooks and stores the required mise-en-place as per the menu, ommunicates to his/her superior any difficulties, guest or internal customer comment and other relevant information.
| Qualification | : | Secondary |
| Computer Literary Required | : | Basic Knowledge Of Food Preparation |
| Salary | : | Rs 7000-12000 Per Month Depending On Experience |
| Location | : | Mana Ranakpur |
| Experience | : | 5 Years In Hotel As Tr. Captain |
| Shift Time | : | |
| No of Positions | : | 1 |
Under the general guidance and supervision of the F&B Manager and F&B Executive, within the limits of established corporate Policies, Procedures and Food and Beverage Manual, responsible for assisting the Manager and executive to provide Food and Beverage in assigned outlet.
- Responsible for operating F&B outlets assigned to him/ he
- Guest interaction, menu planning.
- Addressing guest requirement and reaching to them.
- Monitoring & ensuring F & B service operations are running smoothly
- Organizing duty roster of service staff.
- Cost control, inventory.
- The restaurant captain must ensure that the restaurant is neat and presentable. A restaurant captain ensures that all centerpieces are on the tables properly and that linens, silverware and glasses are clean.
- It is their job to ensure all hosts and waiters are adequately trained, informed of the restaurant's policies and knowledgeable about menu items and daily specials. Restaurant captains also ensure that waiter staff have undergone safety training.
- The restaurant captain acts as the communicator between the kitchen, management and waitstaff. He must relay any changes that arise in the menu from the kitchen to the waiters. When a guest has special dietary needs or meal requirements, the restaurant captain must articulate these requests to the kitchen staff.
| Qualification | : | Graduation |
| Computer Literary Required | : | Basic Computer Knowledge, Internet Savvy. |
| Salary | : | 8000/- To 10000/- PM As Per Experience |
| Location | : | Ranakpur, Rajasthan |
| Experience | : | 1 Year In A Similar Position As Described Above |
| Shift Time | : | |
| No of Positions | : | 1 |
To ensure standards of cleanliness, hygiene and tidiness are maintained throughout the hotel and to manage the housekeeping and laundry department efficiently to maintain standards and control costs.
- Supervising the daily cleaning of assigned rooms, bathrooms, corridor areas and public areas to the highest standards. This includes changing bed linen, replacing towels, cleaning bathrooms thoroughly, vacuuming, mopping and dusting daily
- Ensuring the upkeep of vacant rooms
- Replenishing brochures and paper goods throughout the bedrooms/hotel.
- Ensuring guest laundry is collected, charged and returned to the guest in a speedy and accurate fashion
- Ensuring guest property left behind is logged and stored in a secure location for lost property
- Resolving any guest problems or complaints when possible and ensuring management are kept informed
- Actioning any maintenance requests in order to comply with the hotel’s established quality standards and ensure guest satisfaction
- Managing a stock control and ordering system to ensure availability of stock
- Implementing the hotel’s good customer relations policy, including politely addressing guests and colleagues at all times
- Immediately reporting and documenting to management any observed or known safety hazards, conditions or unsafe practices and procedures
- Carrying out any other duties as may be reasonably required by management
- Timely sending the daily reports
| Qualification | : | Graduate |
| Computer Literary Required | : | Basic Computer Knowledge Along With Working In Inventory Software |
| Salary | : | 9000-12000 PM |
| Location | : | Ranakpur |
| Experience | : | 2 Years Of Hands On Hotel Maintenance Experience/ Fresher |
| Shift Time | : | |
| No of Positions | : | 1 |
- To repair and carry out preventive maintenance of electrical, mechanical, rotary and static equipment, piping works, hydraulic, pneumatic, air-conditioning and refrigeration equipment, audio, visual and lighting
- Maintenance technician should respond and assist guests with equipment in their room and common areas.
- Check and conduct weekly test run generator set and also battery water level, engine oil, indicator water etc.
- To maintain daily log sheets for reading of temperature and pressures of electrical, air-conditioning system, water supply and boiler system
- To check stock level of engineering materials.
- To submit monthly reports for the works completed and outstanding in the hotel.
- Assist in keeping workshop areas, plant room and other equipment rooms clean at all times.
- Assist in monitoring all work being performed by outside contractors.
- Responsible for 24-hour emergency maintenance service as scheduled.
- Schedule and complete the "Preventative Maintenance Program".
- responsible for making all kinds of minor mechanical, electrical, HVAC or construction-related repairs & Maintenance throughout the premises
- Handling Guest Complaints
| Qualification | : | I0+2 |
| Computer Literary Required | : | None |
| Salary | : | 9000-12000 PM As Per Experience |
